Overview of the CTS Exam

Lesson Objectives:

By the end of this lesson, you will be able to:

  • Define what a Certified Technology Specialist (CTS) is and understand their role.
  • Explain why achieving CTS certification is beneficial.
  • Identify the purpose, structure, and key areas covered in the CTS exam.
  • Recognize the eligibility criteria for taking the CTS exam.
  • Describe the CTS exam application and preparation process.


1. Introduction: What is a CTS?

A Certified Technology Specialist (CTS) is a professional recognized for expertise in designing, installing, operating, and servicing audiovisual (AV) communication systems. CTS professionals deliver state-of-the-art AV solutions for various environments such as:

  • Conference rooms and corporate events
  • Educational facilities (schools, universities)
  • Telemedicine and telepresence facilities
  • Digital signage systems
  • Houses of worship and auditoriums

Types of CTS Certifications:

There are three primary CTS certifications offered by AVIXA (Audiovisual and Integrated Experience Association):

  • CTS (General): Covers essential AV industry skills, including basic design, installation, and operation.
  • CTS-D (Design): Specialized in advanced AV system design.
  • CTS-I (Installation): Specialized in AV system installation and integration.

2. Why Should You Become CTS Certified?

Earning your CTS certification can significantly enhance your professional AV career. Key benefits include:

  • Professional Recognition: Demonstrates commitment, knowledge, and skill in the AV industry.
  • Career Advancement: Provides opportunities for career growth and better job prospects.
  • Credibility with Clients and Partners: Enhances trust among clients, architects, contractors, and technology managers who often prefer to work with certified professionals.
  • Increased Earnings Potential: CTS-certified professionals often earn higher salaries compared to non-certified peers.

According to AVIXA surveys, employers frequently offer higher base salaries to individuals with CTS certification, recognizing their specialized skills and commitment to the industry.

3. Understanding the Purpose of the CTS Exam

The CTS exam is designed to objectively assess your knowledge and skills according to industry-defined standards. This ensures that certification holders meet the rigorous professional standards required in the AV industry.

Key Features of the CTS Exam:

  • Developed and overseen by AV industry experts.
  • Adheres to psychometric standards, ensuring fairness, reliability, and accuracy.
  • Reflects real-world job requirements identified through Job Task Analysis (JTA).

What is Psychometrics?

Psychometrics refers to the field of measuring knowledge, skills, attitudes, and competencies accurately and reliably. AVIXA uses psychometric principles to ensure that exam questions correctly evaluate your AV industry skills and knowledge.

4. Exam Content: Technical and Non-Technical Skills

The CTS exam primarily assesses technical skills such as AV system design, installation, and operation. However, it also evaluates essential non-technical skills such as:

  • Project management basics
  • Cost estimation and budgeting
  • Purchasing and procurement knowledge

These non-technical skills ensure that CTS-certified professionals can effectively support successful project delivery and collaborate with broader teams.

5. Eligibility: Are You Ready for the CTS Exam?

Eligibility Criteria:

  • There are no mandatory prerequisites or required courses to take the CTS exam.
  • AVIXA strongly recommends candidates have experience or skills outlined in the CTS Exam Content Outline.

Preparation Resources:

AVIXA provides various resources to help you prepare:

  • CTS Prep (this course)
  • Flashcards (provided in this course)
  • CTS Candidate Handbook
  • CTS exam content outline (Job Task Analysis - JTA)
  • Glossaries, practice exams, and other study resources available at AVIXA's CTS webpage

Important Note: No single course or resource covers all exam material. Using multiple study materials is highly recommended.

6. Applying for the CTS Exam

The application process for the CTS exam involves a few straightforward steps:

Step-by-Step Application:

  1. Visit the AVIXA CTS webpage at www.AVIXA.org/cts.
  2. Complete the CTS Candidate Application form. You can submit it:
    • Online (preferred)
    • Printed and mailed
    • Scanned and emailed
    • Faxed
  1. Submit required documentation, payment, and agree to the CTS Code of Ethics and Conduct.

After Submission:

  • AVIXA reviews your application within 10 business days.
  • Upon approval, you will receive an email with:
    • A unique Candidate ID number
    • Instructions to schedule your exam with AVIXA’s testing partner, Pearson VUE.
  • If your application is incomplete or rejected, AVIXA will notify you via email with an explanation.

Scheduling the Exam:

  • Once approved, visit Pearson VUE to schedule your exam appointment at a nearby test center.

Summary of Key Points:

  • CTS certification recognizes AV industry expertise and enhances professional credibility.
  • Certification offers career advancement, increased earning potential, and strengthens client confidence.
  • The CTS exam objectively assesses technical AV knowledge and essential project management skills.
  • While no specific courses are mandatory, comprehensive preparation using AVIXA resources is recommended.
  • The application process is streamlined through AVIXA’s online system, and exam scheduling is handled via Pearson VUE.

Complete and Continue